Guest User
March 3, 2025
We read the generally glowing reviews on Trip Advisor before booking a family winter break and I'm frankly both amazed and disappointed by the reality. On the plus side, the reception and lounge area are quite welcoming. The outside pool areas, gardens and beach are impressive. However, the hotel is tired, shabby and in desperate need of renovation, repairs, housekeeping/ tidiness...and cleaning. Our rooms were plain shoddy, with dated bathrooms and furniture, broken toilet, lights not working, cracked tiling, broken panelling etc. This was made worse by rooms also being frankly grubby and unclean. There are no niceties, such as a kettle for baby bottles, or tea/ coffee...you have to rent this for an additional daily charge! One of the other major disappointments was the indoor pool and spa, which again, needs a major refurbishment and general shake-up, with the pool area being dirty and unkempt, with broken furniture, toilets etc. When our party requested to look around the spa they instead got a hard sell from one of the male staff, but were shown nothing! In summary, there are way better hotels in the area that are more comfortable, better appointed, clean and welcoming, but I suppose that you get what you pay for!